PRIVACY POLICY
Last updated: April 2026
WHO WE ARE
Praytex is a technology studio based in Surat, Gujarat, India, operated by Prayash. We build custom POS systems, mobile applications, websites, and digital backend solutions for small and medium businesses.
For any privacy-related questions, contact us at prayashdev4@gmail.com.
INFORMATION WE COLLECT
We collect only what is necessary to scope, deliver, and support your project:
- —Contact details you provide — name, email address, phone number, or WhatsApp
- —Project information — business requirements, workflow details, feature requests you share with us
- —Communication records — messages exchanged via email or WhatsApp during the project
- —Payment information — only the amount and payment date; we do not store card or bank details
HOW WE USE YOUR INFORMATION
Your information is used solely to deliver the service you have engaged us for:
- —To understand your requirements and scope the project accurately
- —To communicate progress, milestones, and deliverables throughout development
- —To provide post-launch support and bug fixes within the agreed period
- —To send project-related updates — never unsolicited marketing
WHAT WE DO NOT DO
We do not sell, rent, or share your personal information with any third party for marketing or commercial purposes. We do not use your data for advertising. We do not collect data through cookies, tracking pixels, or analytics scripts on our own website beyond standard server logs.
DATA STORAGE & SECURITY
Project-related information is stored in standard business tools — email, WhatsApp, and cloud document storage. We take reasonable precautions to protect the information you share with us.
We retain your project information for as long as the working relationship is active and for a reasonable period after project completion for support purposes. You can request deletion at any time.
THIRD-PARTY SERVICES
In the course of building your product, we may use third-party platforms such as cloud hosting providers, database services, or app distribution platforms. These are governed by their own privacy policies. We will inform you of any third-party services integrated into your project.
YOUR RIGHTS
You have the right to:
- —Request access to the personal information we hold about you
- —Request correction of any inaccurate information
- —Request deletion of your personal data
- —Withdraw consent for us to use your information at any time
CHANGES TO THIS POLICY
We may update this privacy policy from time to time. If changes are significant, we will notify active clients directly. The latest version is always available at praytex.in/privacy.
CONTACT
For any questions about this privacy policy or how your data is handled, email us at prayashdev4@gmail.com. We aim to respond within 2 business days.